Get Help

The best way to get help is by posting a question on BioStars and tagging it with ‘civic’. Several members of the team monitor BioStars carefully and will respond to your query.

Alternatively, you may send an email to the civic-help email list, to which CIViC developers and researchers are all subscribed.

We’d prefer to use BioStars for technical support, since the resolution to any issue will be public for anyone to see and benefit from.

Report a Problem

If you discover a bug or something isn’t working quite right, we want to know about it! Please submit an issue to the civic-client github project. We monitor these issues closely and will be able to collaborate on getting the problem resolved quickly.

If for some reason you do not wish to use github you may send an email to the civic-help email list, to which CIViC developers and researchers are all subscribed.

We’d prefer to use Github for handling bugs, since the resolution to any issue will be public for anyone to see and benefit from.